Q: What’s happening with comiXology eGift Cards?
A: ComiXology eGift Cards are being fully retired on November 30th, 2021. Any remaining balance you have will be transferred to Amazon Gift Cards! If you have existing comiXology eGift Credit Balance on your account, you’ll receive an email in early December letting you know when your Amazon Gift Card is available. You don’t need to do anything to get ready!
Q: When is the last day I can spend my eGift Credit on comiXology.com?
A: November 30, 2021 is the last day you can spend your existing eGift Card Balance on comiXology. If you don’t spend it by that date, we’ll email you your new Amazon Gift Card. That Amazon Gift Card replaces your existing eGift Card Balance.
Q: How do I redeem the new Amazon Gift Card?
A: We’ll send you an email with your new Amazon Gift Card. The email will include a redemption link for you to use and apply it to your Amazon account. You can use this credit on Amazon.com, including comiXology books!
Q: What can I do if I never got the email about my new Amazon Gift Card?
A: If you haven’t gotten an email by the middle of December about your new Amazon Gift Card, email our support team to let them know. We can work to re-send that email to get you that credit.
Q: What if I don't shop on Amazon.com and am outside of the US?
A: If you you are an international customers and don't normally make purchases on the Amazon US Marketplace, email our support team to let us know.
Q: Can I spend my new Amazon Gift Card on anything?
A: Yes! But we highly recommend buy more comics, manga, and graphic novels on Amazon. :-)