Support Center

Why can't I log into the app anymore?

Last Updated: Jun 19, 2019 03:36PM EDT
Below are some app versions to keep in mind if you'd like to log into our comiXology apps:
 
  • Logging into the comiXology app with a comiXology account on iOS requires app version 3.11.7 or higher
  • Logging into the comiXology app with a comiXology account on Android requires app version 3.10.11 or higher
  • Logging into the comiXology app with a comiXology account on FireOS requires app version 3.10.12 or higher
  • Logging in to the comiXology app on iOS with an Amazon account requires app version 3.8
  • Logging in to the comiXology app on Android with an Amazon account requires app version 3.8

If you have any additional questions or feedback about logging in please reach out to e-mail support@comixology.com!

Reminder: The comiXology app on Android versions older than 4.0 is no longer being supported. Our support of modern devices allows us to innovate and ensure that our apps are as smooth as possible for our community. You can still read your library on our comiXology webstore (https://www.comixology.com/) and on any Android devices 4.0 and up.

 
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