Support Center

How can I sync my IDW comics to my comiXology account?

Last Updated: Aug 15, 2016 02:41PM EDT
As of June 4th 2015, IDW will be introducing an entirely new set of comic apps. At that time, the IDW Comics, Transformers Comics, Star Trek Comics, and TMNT Comics apps will no longer be powered by comiXology.
 
We’re making sure that your comic collection will sync and remain complete in the new IDW apps as well as all comiXology apps and websites. It’s the best of both worlds!
 
Here’s the important part – to maintain the ability to read your comics on the comiXology platform, you need to register and login to a comiXology account and tap Restore. If you do not complete this step before upgrading, you will only see the comics you purchased with in-app purchases on the new IDW app after updating and you will not be able to read the comics you purchased in this app on the comiXology apps or website.
 
So to make sure your favorite IDW comics are available here and connected to your comiXology account, just head over to the Settings tab of your app. If you have a comiXology account, just sign in. If you don't have one, you can click on the Create Account button and make one right inside the app. 


 

Signing into a comiXology account will sync all your books to that email account for use on the comiXology website and in any of the comiXology apps for iOS, Android, and Kindle Fire.

Then, when you upgrade to the new IDW apps, be sure to create an account with the same email address as your comiXology account (the password can be different). All your IDW comics purchased while logged into your comiXology accountno matter where you bought themwill be waiting for you to download and read! (You’ll also see those instructions in the new apps)

Additionally, after installing the comiXology app for iOS, you can then use your comiXology email account to sign-in to the comiXology In Cloud tab. All your comics will be there, ready for download. As ever, you will be able to purchase and continue to purchase more great IDW comics from comiXology, by just heading on over to the comiXology website.
 

So…
1.     Create an email account NOW!
2.     Have an account already? Log in and click here to see what email you have connected to your comiXology account.
3.     Upgrade to the new apps on June 4th.
4.     Create a new app account with the same email address.
5.     Enjoy all your favorite IDW comics EVERYWHERE!
 
If you’ve already updated to the new app and have not sync’d your collection, or if you have any questions, shoot us an email: support@comixology.com

Thanks,
IDW Publishing and comiXology


 
da04aeb49b3a8fa11c9a4f00a1ffe8d7@comixology.desk-mail.com
http://assets0.desk.com/
comixology
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