Support Center

Missing Some Books in the New iOS App?

Last Updated: Apr 29, 2014 12:13PM EDT

If you’re having trouble finding books that were previously available to you in the original comics app, don't worry! Simply visit the old app, tap the Purchases tab, then then tap Sign In.

 


Here you can log into your comiXology account or create a new one. Then tap the Restore button in the top left corner. After a moment, your Apple ID purchases will be synced to your glorious cloud-based comiXology account. When you return to the new iOS app, comixology.com, or any other comiXology platform, you'll be able to witness the firepower of your fully armed and synced-up comiXology account!

 



If you have already deleted the old app, you can redownload it from the Purchased tab in the App Store.

If you’re having trouble signing into your account, or if you haven’t reset your password since March 6th, tap the Forgot Password link in the app or follow this link: https://www.comixology.com/forgot

If you’re still noticing that not all of your comics are showing up in your comiXology account, it’s possible that some of your Apple ID purchases were synced to a different comiXology account. No worries, shoot us an email and we can work to merge multiple accounts.

For any further questions, or if you want to just chat about the latest issue of The Manhattan Projects, email us at support@comixology.com

c37d9c9e3e95b3d857c13b1c7f52bea1@comixology.desk-mail.com
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